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Terms and Conditions

Terms and Conditions of Service

Before making a reservation at Apartamenty Ewa, please read and accept these Terms and Conditions. These Terms and Conditions are consistent with the provisions of Article 8.1.1 of the Act of 18 July 2002 on the provision of electronic services (consolidated text: Journal of Laws of 2016, item 1030, as amended).

Definitions

  • Act on Tourist Services - of 29 August 1997 (consolidated text: Journal of Laws of 2011, item 432, as amended)
  • Ewa Apartments – Apartamenty Ewa with its registered office at Wólka Wojnowska 60, 27-440 Ćmielów, running a sole proprietorship with the Tax Identification Number (NIP) 5561822943. Service provider within the meaning of the Act of 18 July 2002.
  • Guest - a natural person who is a party to a contract for the provision of accommodation services concluded with Apartamenty Ewa, obliged to comply with these Regulations; Service Recipient within the meaning of the Act of 18 July 2002 on the provision of services by electronic means (consolidated text: Journal of Laws of 2016, item 1030, as amended).
  • Service - the Apartamenty Ewa website available at: www.apartewa.pl. The Website Operator is Ewa Kądziela described in point 1 of the Definitions;
  • Apartments – premises intended for short-term rental, entered into the register of facilities providing accommodation services, so-called uncategorized – in the category of facilities that are not hotel facilities, [in accordance with the Act of 29 August 1997 on hotel services and the services of tour guides and tour guides, Journal of Laws of 1997 No. 133 item 884, consolidated text Journal of Laws of 2020 item 2211 as amended], described on the Website, managed by Apartamenty Ewa under separate agreements concluded with the owners of the premises, varied in terms of equipment, location, number of beds, types of beds and availability of parking or Wi-Fi. The offered premises show signs of current wear and tear due to their intended use for tourist rental;
  • Photos - Illustrative photographs posted on the Ewa Apartments website, taken at the time the property was taken under management. The photographs do not show signs of wear and tear, scratches, scuffs, changes to furnishings that are irrelevant to the accommodation service, or other signs of normal use. The condition of the apartment may differ slightly from the photos presented in the Ewa Apartments offer;
  • Apartment lease agreement - a short-term rental agreement concluded between Apartamenty Ewa and Guests upon receipt by the Guests of a booking confirmation under the terms and conditions specified in these Regulations, to which the Act of 21 June 2001 on the protection of tenants’ rights and municipal housing resources does not apply (Art. 2.1. point 4 of the Act, i.e. Journal of Laws of 2016, item 1610, as amended);
  • Parking space – a free parking space for one passenger car assigned to a given Apartment, designated in the parking lot or garage, individually indicated in the Apartment description. Parking spaces assigned to the Apartment are located on land managed by Housing Communities, organizationally and legally independent of Apartamenty Ewa. Therefore, parking spaces, despite being designated, are not guaranteed by Apartamenty Ewa and are not included in the price of the Accommodation Service;
  • Mass media – Television and internet (Wi-Fi) signals are provided free of charge in selected Apartments, individually indicated in their descriptions, and generally available. Media are broadcast by external providers who are organizationally and legally independent of Apartamenty Ewa. Therefore, the media, despite being indicated, are not guaranteed by Apartamenty Ewa and are not included in the price of the accommodation service;
  • Registration procedure - a set of activities performed by Guests at the designated service desk or by phone, including: presenting or providing a valid ID, completing the online registration card legibly and manually, confirming that they have read the Regulations, and paying the remaining fee. Failure to comply with the Registration Procedure by Guests prevents Apartamenty Ewa from providing the accommodation service. If Guests refuse to comply with the Registration Procedure, the reservation will be canceled and the deposit will not be refunded.;
  • Accommodation - the designated duration of the Guests' stay in the Apartment, starting at 3 p.m. on the first day of the booked period and ending at 10 a.m. on the last day of the booked period;
  • Accommodation service - a service provided by Apartamenty Ewa to Guests, consisting of providing accommodation in a selected Apartment. The accommodation service does not include access to the Media or Parking Space, which means that the lack of access to the Media or Parking Space does not affect the quality and correctness of the accommodation service provided;
  • Accommodation service costs - the fee paid by Guests for the Accommodation Service in the Apartment, calculated without access to the Media and the Parking Space;
  • One-time service costs - a one-time fee paid by guests for the provision of bed linen, towels, hygiene products, cleaning products and kitchen equipment as part of the so-called starter package, as well as service and reservation management;
  • Deposit - an optional fee charged as indicated by Apartamenty Ewa, serving to secure any claims in the event of damage caused by Guests;
  • Local tax - a fee collected from Guests in accordance with the currently applicable Resolutions of the City Council, regarding the introduction and determination of the local tax rate, its payment deadlines and the method of its collection;
  • Platform operating costs – a fee paid to Apartamenty Ewa by Guests making reservations on paid platforms (outside the Apartamenty Ewa Website), each time added to the price of the reservation on the platform;
  • Reservation form - online form available on the Website, used to book accommodation services online;
  • Electronic address – designation of an IT system enabling communication via electronic means, in particular e-mail;
  • ICT system - a set of cooperating IT devices and software, ensuring the processing, storage, sending and receiving of data via telecommunications networks, within the meaning of the Act of 16 July 2004 - Telecommunications Law (Journal of Laws of 2014, item 243, as amended);
  • Online booking - reservation of accommodation services made in the IT system;
  • Telephone reservation - Accommodation reservations are made by Apartamenty Ewa at the Guest's request, expressed verbally via telephone. Payment of the deposit constitutes acceptance of the reservation terms and conditions described in the Regulations;
  • Higher power - an external event, unforeseeable and impossible to prevent, including in particular: natural phenomena and cataclysms, strikes, wars and riots, a state of emergency and deprivation of the Apartment by the supplier of electricity, gas, heating energy, water, television signal, Wi-Fi / Internet, as well as the occurrence of breakdowns and faults for which Apartamenty Ewa is not responsible;
  • Providing services electronically - performance of a service provided remotely without the simultaneous presence of the parties, by transmitting data via the ICT system.

General booking conditions

Ewa Apartments provides accommodation services to Guests within the scope and under the terms and conditions specified in the Regulations. Guests are obligated to comply with the Regulations.

Guests dockMake an online reservation for accommodation services by following the steps recommended by the reservation system. These steps include:

  • completing the Reservation Form, indicating the selected Apartment, date of stay, number of people, as well as contact details such as name, surname, e-mail address, mobile phone number,
  • submitting a declaration (by checking the appropriate box in the Reservation Form) about having read and accepted the Regulations,
  • submitting a declaration (by checking the appropriate box in the Reservation Form) of consent or lack of consent to receive commercial information electronically,
  • selecting the book option in the Reservation Form.

Immediately after making an online Reservation, Apartamenty Ewa will send a reservation confirmation to the email address provided in the Reservation Form, specifying: the reservation number, the name and surname of the person making the reservation, the length of stay, the selected Apartment, the accommodation costs, and the payment terms. The accommodation costs indicated in the confirmation do not include one-time service charges, in the amount indicated in the description of each Apartment.

The reservation is considered confirmed after payment of the deposit in the amount consistent with the current reservation conditions.vation.

Arrival and departure policy

  • Apartamenty Ewa conducts the Registration Procedure according to the principles described in the Regulations.
  • The Registration Procedure is carried out during the hours indicated in the booking confirmation, taking into account office opening hours.
  • Guest arrival after office hours is possible only after prior, individual arrangements have been made in this regard.
  • Failure by the Guest to report to the Registration Procedure during office hours, in the absence of individual arrangements in this respect, will result in the cancellation of the reservation, including the loss of the deposit.
  • By individual arrangement, with Apartamenty Ewa's consent, the Guest may skip the registration process at the designated office. In such a case, the Guest will collect the Apartment keys from a provided locker after completing the electronic registration card and paying the full accommodation and one-time service charges in advance.
  • At the end of their stay, the Guest is obligated to return the Apartment keys to the designated office or locker by the time specified in the booking conditions. Any deviations in the key return or failure to comply with previously agreed arrangements will be the Guest's responsibility, and the Guest is responsible for any property entrusted to them.
  • When leaving the Apartment, the Guest is absolutely obligated to close the windows and balcony doors, turn off the water in the taps, turn off the lights, and lock the entrance door. The Guest is fully liable for any damage resulting from failure to comply with these obligations.
  • If the Guest fails to leave the Apartment by the time specified in the booking conditions, the Guest is obliged to pay a contractual penalty in the amount equivalent to half of the cost of the last night of accommodation in a given Apartment.
  • If the delay in returning the keys to the Apartment exceeds 2 hours, the Guest is obliged to pay a contractual penalty in the amount equivalent to the full cost of the last overnight stay in the given Apartment.
  • To secure any potential claims for damages, Apartamenty Ewa may collect a security deposit from guests. This deposit is interest-free and is refundable after guests check out and the condition of the apartment is inspected, but no later than 10 business days after check-out.
  • The accommodation service provided by Apartamenty Ewa does not include additional cleaning, additional change of bed linen and towels, additional equipment of the Apartment with extra beds, beds, cots and other items not mentioned in the description of the Apartment.
  • Apart from the so-called starter package, the apartments are not supplied with hygiene and sanitary products, cleaning and household products, or firewood.
  • The number of guests allowed to stay overnight in the Apartment is in accordance with the reservation. Guests are not permitted to stay overnight in excess of the maximum number of beds specified on the Website.
  • If, contrary to the booking conditions, the number of Guests arriving at the Apartment exceeds the maximum number of beds, Apartamenty Ewa has the right to refuse to accommodate additional persons or to accommodate them for an additional fee on the first day after arrival at the Apartment.
  • If it is found that other people not included in the reservation are staying overnight illegally, a fee of PLN 300 per day for each additional, unregistered person will be added to each day booked by the Guest.
  • Guests are required to comply with the regulations established by the Housing Communities operating within the Apartment's location, as well as with parking and traffic rules on internal roads, nighttime quiet hours, and the facility's occupational health and safety and fire safety regulations. Behavior that disrupts residents' relaxation is prohibited between 10:00 PM and 6:00 AM.
  • Guests are required to use the Apartment for its intended purpose and return it in its original condition. Guests are prohibited from removing any furnishings or decorations from the Apartment, rearranging furniture, or making any repairs themselves. In the event of a breach of these rules, the Guest will be responsible for covering the costs of restoring the Apartment to its condition on arrival.
  • If dirt is left in excess of the standard wear and tear of the Apartment, Guests will be required to bear the costs of its removal.
  • Guests are prohibited from subletting the Apartment or transferring it to third parties, or from copying the keys to the Apartment given to them for the duration of their stay.
  • In the event of loss of keys, the Guest is obliged to pay a contractual penalty of PLN 500.
  • Smoking is strictly prohibited in the apartments. Guests who violate this ban will be subject to a 500 PLN fine.
  • As a rule, pets are not allowed in the Apartments, under penalty of a fine of PLN 500, unless otherwise agreed individually with the Guest.
  • In the event of a gross, hooligan violation of the rules set out in these Regulations, Apartamenty Ewa has the right to terminate the contract with immediate effect and remove the Guest and his/her accompanying persons from the Apartment.
  • The Guest is responsible for the Apartment and any property entrusted to them within the Apartment. Any damage caused by the Guest will be subject to full repair. The cost of repair will be estimated based on market prices.
  • If a Guest leaves any items in the Apartment, they will be returned at their expense. Guests are required to provide their first and last name, apartment name, or reservation number via email, as well as a description of the item. All formalities and costs associated with returning any items are the Guest's responsibility.

Change of date, shortening of stay, cancellation, withdrawal from the contract, absence

The ability to change the booking date depends on the offer selected when making the reservation. The rules for changing the date for selected offers are indicated on the Website. Depending on the season in which the newly selected date falls, Apartamenty Ewa will determine the number of days of stay that can be booked for the price of the initial reservation.

  • standard offer - the required deposit is 20% of the cost of the stay, the date can be changed up to 7 or 14 days before arrival, depending on the offer selected when booking
  • non-refundable offer - the required deposit is 1001 TP3T of the cost of the stay, in case of a change of date, the amount paid is not refundable or transferable to another reservation

Cancellation options depend on the offer selected when making the reservation. The cancellation policy for selected offers is listed on the website. The deposit is refundable within 14 business days of cancellation. Exceptions include special circumstances related to national emergencies, regulated by applicable law.

If you shorten your stay at Apartamenty Ewa after paying for the reservation, the amount paid is non-refundable.

Failure to pay the deposit by the deadline specified in the booking confirmation will result in the reservation being canceled. A canceled reservation may be reinstated at the Guest's request, subject to availability of the selected apartment.

If the reservation is cancelled less than 5 days before arrival, the deposit is non-refundable.

Even if a Guest fails to cancel their reservation after paying the deposit within the time specified in the booking confirmation, if the Guest fails to arrive at Apartamenty Ewa during office hours on the planned arrival date, the reservation will be canceled for reasons beyond their control, and the deposit will not be refunded. In such a situation, the Apartment will be released for resale, regardless of the number of days covered by the deposit.

Guests do not have the right to withdraw from the accommodation service booking agreement, in accordance with Article 38, point 12 of the Consumer Rights Act (Journal of Laws of 2014, item 827).

In the event of a Force Majeure event that prevents the Guest from completing the booking made by the Guest, Apartamenty Ewa, depending on the availability of the Apartments, will propose a change of date or another Apartment of a similar standard and price, and if the change does note was possible within the specified period, Apartamenty Ewa withdraw from the contract and refund the amount of the deposit paid.

Complaints about services

The staff at Apartamenty Ewa makes every effort to ensure guests stay in a comfortable apartment and to provide a high standard of service. If a Guest feels that the accommodation service has been performed incorrectly, they have the right to file a complaint. By making a reservation, the Guest consents to the complaints procedure and acknowledges that they have read the information contained therein.

Complaints addressed to Apartamenty Ewa may concern the quality and cleanliness of the Apartment, as well as the service provided by Apartamenty Ewa. Under applicable law, Apartamenty Ewa is liable to Guests for the failure to perform or improper performance of the Accommodation Service, pursuant to Article 471 of the Civil Code. Pursuant to Article 471 of the Civil Code, the Guest may demand compensation from Apartamenty Ewa for damage resulting from the failure to perform or improper performance of the service. However, the Guest is obligated to prove that the service was performed improperly and to indicate that this resulted in specific damage to their property. Pursuant to Article 471 of the Civil Code, Apartamenty Ewa is liable for damage only if it results from the fault or omission of Apartamenty Ewa staff.

The law excludes Apartamenty Ewa's liability for the acts or omissions of third parties unrelated to the company, over which Apartamenty Ewa's staff has no control. In particular, Apartamenty Ewa is not responsible for the inappropriate behavior of third parties unrelated to the company who disturb the peace or quiet of the premises, unlawfully occupy a parking space allocated to guests, obstruct a vehicle belonging to Apartamenty Ewa's guests in any location or in any other way, or make the stay in the selected apartment difficult or unpleasant. This exclusion of liability is not the result of bad faith or negligence on the part of Apartamenty Ewa, but rather the lack of any enforcement authority over third parties or influence on their actions or omissions.

Guests of Apartamenty Ewa may submit a complaint in traditional written form by submitting a letter to the nearest office or by e-mail to kontakt@apartewa.pl.

For accommodation services provided by uncategorized properties, such as Apartamenty Ewa, the rules and deadlines for complaints are not specifically regulated in applicable law. Therefore, the complaints procedure approved and accepted by Guests in the Terms and Conditions before booking is binding and must be followed.

  • Complaints regarding accommodation defects such as breakdowns, damage, or non-compliance with the reservation should be reported immediately after they are discovered, but no later than by the end of the stay.
  • Complaints regarding cleanliness should be reported immediately upon discovery, no later than 2 hours after arrival.

If a Guest who is dissatisfied with the service provided to him/her does not submit a complaint within the time limit set by Apartamenty Ewa, he/she retains the right to submit it at a later date, but Apartamenty Ewa will consider complaints whose validity cannot be verified in any way to the detriment of the Guest.

Photos taken by the Guest indicating deficiencies in the cleanliness of the Apartment will be considered evidence if they are attached to a complaint submitted immediately after check-in. Photos revealed after the Guest's stay has been several days in the past cannot be conclusive in determining the cleanliness found upon arrival at the Apartment.

If a Guest files a complaint regarding the lack of cleanliness in the Apartment, Apartamenty Ewa reserves the right to immediately rectify the issue by re-cleaning the Apartment, in accordance with the provisions of the Civil Code. The Guest is obligated to personally participate in the complaint process and, in particular, is obligated to allow the staff access to the Apartment to determine the validity of the complaint. If the Guest prevents the Apartment staff from making corrections and refuses to allow maintenance and cleaning services into the Apartment, their claims for financial compensation will be considered to their detriment.

If a Guest files a complaint regarding technical defects in the Apartment, the Guest has the right to request that these defects be repaired free of charge, properly, and in a timely manner, and in particular that any minor equipment be replaced or replaced. If technical defects in the Apartment cannot be repaired due to a failure of the heating, electricity, water, etc., Apartamenty Ewa will, if possible, offer the Guest another Apartment for exchange. If the Apartment cannot be changed, in the situation described in the preceding section, the Guest may, by mutual consent, decide to remain in the Apartment despite its defects in exchange for a reduction in the price proportionate to the inconvenience caused to the stay, or the Guest may withdraw from the contract and request a refund of the price paid.

Due to improper performance of the contract by Apartamenty Ewa, the Guest has the right to demand financial compensation. This right applies if: the Apartment booked by the Guest has technical defects that cannot be repaired, it is not possible to change the Apartment, and the Guest, knowing the level of inconvenience, consciously decides to stay. In such a situation, the parties mutually determine the amount of compensation, depending on the severity of the inconvenience and the duration of its occurrence in relation to the Guest's entire stay.

There is no right to financial compensation if:

  • the revealed defects and irregularities were removed immediately after they were reported;
  • contrary to the terms of the accepted regulations, the Guest prevented the staff of Apartamenty Ewa from removing the irregularities or verifying them;
  • The Guest refused to change the Apartment to another one free from defects, knowingly and voluntarily remained in the defective Apartment, despite the offer made by Apartamenty Ewa;
  • any difficulties that may arise, e.g. in the supply of water, electricity, gas, heating energy, electricity, TV, Internet, Wi-Fi, are not due to reasons attributable to the Apartment but result from the activities of other external operators, including Water and Sewage Plants, Power and Gas Plants, city government units or Internet and TV signal providers.
  • the discrepancies or defects indicated by the Guest are solely a subjective assessment of the attractiveness of the premises and do not in any way hinder the use of the Accommodation Service in the Apartment, including, among others, revealed scratches, slight, minor discolorations or stains, missing skirting boards, missing equipment or furniture that was in the illustrative photo of the Apartment, if it does not affect the comfort and possibility of providing the Accommodation Service, and signs of wear resulting from the use of the Apartment for tourist rental;
  • dirt and grime were discovered as a result of special, exceptional efforts made by Guests in places inaccessible during normal, standard use of the premises, e.g. traces of dust in places after moving corners, sofas or chests of drawers, which cannot be moved independently by the cleaning person, on the tops of kitchen furniture, revealed after moving skirting boards, in drains or in other places requiring special effort on the part of the Guest, if the circumstances and the manner of obtaining them clearly indicate that the actions taken by the Guest were aimed at a pre-planned request for a price reduction.

It is not possible to withdraw from the contract or request compensation for a minor defect, such as a scratched refrigerator door, scuff marks on the door frame or door, or other defects that are purely aesthetic and not functional. The significance of the defect should be analyzed taking into account its significance to the intended use of the Apartment and the purpose for which the Guest rented the accommodation.

If Apartamenty Ewa, after a thorough analysis of the Guest's complaint, rejects their claims, and the Guest does not agree with Apartamenty Ewa's arguments expressed in its rejection, they may refer the matter to court. In such a case, the Guest is responsible for demonstrating that, due to Apartamenty Ewa's improper performance of the contract, the Guest suffered damage that is related (causally related) to the improper operation of Apartamenty Ewa. Therefore, the Guest must demonstrate that the condition and conditions in the Apartment were inconsistent with the concluded contract and that these conditions were poor and prevented them from using the Apartment's accommodation service.

Submitting a complaint by a Guest does not exempt them from paying for the used portion of the Accommodation Service already provided by Apartamenty Ewa. Apartamenty Ewa will respond to the complaint received from the Guest and inform them of the procedure for its resolution in writing or via email. Apartamenty Ewa will respond to the complaint within 30 days of its receipt, unless separate provisions provide otherwise.

The response to the complaint will include:

  • factual and legal justification, unless the nature of the allegations does not require it,
  • information about the reported problem, indicating the relevant parts of the contract or regulations in force on the premises, unless the nature of the allegations does not require it,
  • indication of the person providing the answer.

The payment of the financial claim or other compensation to the Guest shall be made immediately, but no later than 30 days from the date the complaint is accepted.

Detailed information on the possibility for a Guest who is a consumer to use extrajudicial methods of settling complaints and pursuing claims as well as the rules of access to these procedures are available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Trade Inspection and at the following websites of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_consumer.php; http://www.uokik.gov.pl/sprawy_indywidualne.php; http://www.uokik.gov.pl/wazne_adresy.php.

A guest who is a consumer has the following exemplary options for using out-of-court complaint and redress procedures:

  • The Guest is entitled to refer the dispute arising from the concluded Agreement to a permanent consumer arbitration court, referred to in Article 37 of the Act of 15 December 2000 on the Trade Inspection; the regulations for the organization and operation of permanent consumer arbitration courts are specified in the Regulation of the Minister of Justice of 6 July 2017 on the regulations for the organization and operation of permanent consumer arbitration courts at the provincial inspectors of trade inspections;
  • The Guest is entitled to contact the Provincial Inspector of the Trade Inspection, in accordance with Article 36 of the Act of 15 December 2000 on the Trade Inspection, with a request to initiate mediation proceedings to amicably resolve the dispute between the Guest and Apartamenty Ewa; information on the rules and procedures of the mediation procedure conducted by the Provincial Inspector of the Trade Inspection is available at the offices and on the websites of the individual Provincial Inspectorates of the Trade Inspection;
  • The Guest may obtain free assistance in resolving a dispute between the Guest and Apartamenty Ewa, also using the free assistance of the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers); advice is provided by the Consumer Federation on the toll-free consumer hotline number 800 007 707 and by the Association of Polish Consumers at the email address: porad@dlakonsumentow.pl;
  • The Guest retains the right to bring a claim regarding a complaint to a common court, in accordance with applicable law.

Intellectual property rights

All rights to the content contained on the Website are held by Apartamenty Ewa or third parties who have consented to their distribution by Apartamenty Ewa, in particular: texts, logos, graphics, photos, videos, icons presented on the Website, may not be reproduced without consent.

Personal data protection

Based on Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 EC, we hereby inform you that: The controller of your personal data is Ewa Kądziela, conducting registered business activity under the name Ewa Kądziela, with its registered office at Wólka Wojnowska 60 27-440 Ćmielów, NIP 5561822943.

Guests' personal data will be processed for the following purposes:

  • provision of the Accommodation Service, in accordance with Article 6(1)(b) and (c) of the GDPR, for a period no longer than 5 years from the end of the financial year in which the service was provided. In this respect, the data processed include: first and last name, email addresses, telephone numbers, payment card number or bank account number, information on the date of stay, information on accommodation preferences, number of people covered by the order, number and age of children covered by the order, residential addresses, Tax Identification Number (NIP), data required for issuing a VAT invoice, and contact language;
  • marketing of own products, in accordance with Article 6(1)(f) of the GDPR, until an objection is raised, including for the purpose of responding to inquiries sent by email or using the contact form on the website, and in the event of a newsletter subscription. In this respect, the data processed include: first and last name, email addresses, telephone numbers, and the content of the inquiry;
  • documenting the service provided in connection with the obligation arising from the provisions of the Accounting Act and tax law, in accordance with Article 6 paragraph 1 letter c of the GDPR, for a period not longer than 5 years from the end of the financial year in which the service was provided,
  • possible establishment, exercise or defence against claims, in accordance with Article 6(1)(f) of the GDPR, for the period necessary to achieve the intended purpose.

Depending on the consent granted, personal data will be processed for the purpose of marketing own products after the deadline.the data indicated above, based on the consent granted to the processing of datapersonal data, in accordance with Article 6(1)(a) of the GDPR, until the consent given is withdrawn.

Guests have the right to request from Apartamenty Ewa access to their data, rectification, deletion or limitation of processing, as well as the right to transfer data. Guests have the right to lodge a complaint with the supervisory authority responsible for data protection.personal data. Submitted by Guestand personal data is voluntary, however, without providing them, Apartamenty Ewa cannot conclude a contract for the provision of the Accommodation Service or entrust the Apartment, and therefore the ordered service cannot be provided. Personal data of guests are not verified.issued, but were entrusted under a separate agreement to entities providingoperating reservation systems and are subject to profiling, i.e. automated processing in order to assess and determine personal characteristics or needs of users.

Final provisions

The Regulations are published on the Ewa Apartments Website. In matters not covered by these Regulations, the following provisions shall apply:

  • Act on the provision of services by electronic means - of 18 July 2002 (consolidated text: Journal of Laws of 2016, item 1030, as amended);
  • Personal Data Protection Act – of 29 August 1997 (consolidated text: Journal of Laws of 2016, item 922, as amended);
  • Civil Code Act - of 23 April 1964 (Journal of Laws of 2016, item 380, as amended);
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